Buying God: Tough to Get a Refund on Salvation - 2010-03-01
But the reason they are at war is an economic one. Anderson said that he prepaid for about $120,000 of religious services that he never received and doesn't want. He wants his donations back.
Scientology actually has two written refund policies. If you pay for a service and are dissatisfied, you can request a refund within 90 days. These refunds would be discretionary (presumably like they are at Macy's, when it appears that you wore the prom dress and spilled soda on it, before claiming it didn't fit).
But if you prepay for services and don't receive them, you are supposed to be able to claim a refund at any time, Anderson said.