The Scientologist and the superstar hacker: A stock market fable for our times - 2021-05-09
One key element in Mitnick's services is to train employees to not download unknown files or give away information to people on the phone. Mitnick has said the the human element is the weakest link in any computer element. In one of his cases, Mitnick posed as an employee of an alarm company. He showed up at a client's facility and said he needed to make some adjustments to the alarm system. The employee allowed him in and gave him access to the company's network.
Kevin Mitnick calls this "social engineering" which he defines as the ability of a hacker to manipulate people into giving the hacker what he or she wants. This can include passwords, access to systems, names of key people, and other data a hacker would find useful.
In 2010, Scientologist Stu Sjouwerman (pronounced "Shower-man") created a company called KnowBe4. Sjouwerman's company essentially followed Kevin Mitnick's methodology of training the employees of client companies about social engineering. KnowBe4, based in the Scientology stronghold of Clearwater, Florida, teaches employees about phishing, indiscriminately downloading files in e-mails, and other tricks used by hackers.